I just spoke with Bluehost tech support. Here's the skinny:
Bluehost is operating fully on backup generators. All bluehost servers are up. All facility operations 100%.
Unfortunately, the telecommunications system in Provo, Utah is down for the count with the rest of the city.
No Telco, no access. The internet does, after all run on telecommunications networks.
Whenever bluehost is freed from isolation, check out my main website, Dave Keys Orange County SEO